Dealing Desk Management
Day-to-day trading activity oversight, open exposure supervision, abnormal behaviour review and escalation of critical dealing matters.
Risk Monitoring & Exposure Control
Monitoring of exposure by symbol, asset class, client group and book, with recommendations for risk parameter changes.
Bridge & Liquidity Management
Bridge connectivity, LP status, execution quality, slippage, rejected trades, routing and failover procedure support.
Trading Group & Symbol Configuration
Support for leverage, margin, spreads, commissions, swaps, sessions, permissions and symbol availability per group.
Holiday & Market Schedule Management
Preparation of holiday schedules, early-close notices, session updates and market reopening checks.
Daily Operational Dealing Tasks
Daily platform checks, exposure reviews, swap monitoring, rejected trade review and end-of-day dealing notes.
Withdrawal Review & Approval Support
Trading and risk checks before withdrawal approval, including margin impact, open positions and abuse indicators.
Client Trading Investigation Support
Trade history, execution details, bridge data, LP data, slippage complaints and internal findings for management.
Email & Communication Support
Professional dealing-related communication with support, back office, compliance, vendors, LPs and management.
Platform Administration Support
MT4/MT5-oriented review of account settings, groups, trading permissions, symbol configuration and restricted trading actions.
Rule Management & Risk Policy Implementation
Design and maintenance of risk rules, client classification policies and A-book/B-book criteria.
Liquidity Provider & Execution Quality Review
LP performance feedback, rejection rates, fill ratios, spread quality, pricing stability and routing recommendations.
Reporting & Management Updates
Daily, weekly and monthly reports covering dealing activity, exposure, high-risk clients, LP review and incidents.
Incident Monitoring & Escalation
Monitoring and escalation for outages, bridge disconnections, abnormal spreads, symbol pricing and session errors.
Swap, Rollover & Corporate Action Support
Daily swap monitoring, triple swap checks, swap-free review, CFD adjustments and dividend support where applicable.
News & Market Event Risk Support
High-impact event preparation, temporary risk controls, monitoring during releases and post-event risk review.
Client Segmentation & Book Management
Classification by trading style, profitability, risk level, toxic flow and execution profile.
Back Office & Support Assistance
Support for trade questions, withdrawals, leverage changes, execution complaints, session questions and swap issues.
Procedure Development & Consulting
Creation of dealing procedures, risk workflows, escalation paths, reporting templates and daily checklists.
Training & Knowledge Transfer
Operational guidance for internal teams on trading basics, platform logic, risk checks and suspicious behaviour identification.
